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TERMS & CONDITIONS

Welcome to Dr. Ebony Harpool’s Telemedicine Practice. By accessing our website and utilizing our telemedicine services, you agree to these Terms & Conditions, which outline the rights and responsibilities of both users and the service provider. Designed to meet the unique needs of telemedicine, these terms ensure a clear understanding of how our services operate, including eligibility, privacy protections under HIPAA, payment policies, and the limitations of virtual care.

Using our services requires providing accurate information and following medical advice, and it’s important to note that telemedicine is not a substitute for in-person or emergency care. Please review these terms carefully, and if you have any questions, contact us on our contact us page. By proceeding, you confirm your acceptance of these terms and our commitment to providing exceptional care.

In general, what do our Terms & Conditions cover?

Welcome to [Dr. Ebony Harpool’s Website]. By using this website and engaging in telecommunication medical services ("Telehealth Services"), you agree to these Terms and Conditions. Please read them carefully.

1. Telehealth Services

Telehealth Services provided by Dr. Ebony Harpool involve the use of electronic communications to deliver medical care, advice, and information remotely. By using these services, you acknowledge and agree to the following:

Telehealth is not a substitute for in-person care in the case of emergencies or critical conditions.

Services may include diagnosis, consultation, treatment recommendations, and follow-ups.

Certain conditions may require a referral for in-person care or emergency medical attention.

2. Eligibility

You must be at least 18 years of age or have a parent/guardian’s consent to use these services.

You are responsible for providing accurate and complete medical information for effective care.

Telehealth Services are available only to patients located in jurisdictions where Dr. Harpool is licensed to practice.

3. Privacy and Confidentiality

All patient information shared during telehealth consultations is protected under HIPAA (Health Insurance Portability and Accountability Act).

Dr. Harpool will make reasonable efforts to ensure the confidentiality of electronic communications, but cannot guarantee security due to potential risks (e.g., unauthorized access, hacking).

Patients are responsible for maintaining the privacy of their communications (e.g., using secure devices and internet connections).

4. Limitations

Telehealth Services are not intended for emergencies. If you are experiencing a medical emergency, please call 911 immediately.

Certain services, such as prescription refills for controlled substances (e.g., pain, anti-anxiety, or antidepressant medications), are not provided through telehealth.

5. Fees and Payments

Fees for Telehealth Services must be paid prior to or at the time of the consultation.

Refunds may not be provided for missed appointments without prior cancellation notice.

You are responsible for any costs associated with your device, internet connection, or third-party services needed to access telehealth.

6. Patient Responsibilities

You agree to provide accurate and up-to-date personal, medical, and payment information.

You are responsible for following through on treatment plans and recommendations made during consultations.

You acknowledge that telehealth consultations may have limitations, and you agree to seek in-person care when necessary.

7. Disclaimer

Telehealth Services are provided "as is" without warranties of any kind, either express or implied.

Dr. Harpool does not guarantee specific outcomes or results from telehealth consultations.

8. Changes to Terms

Dr. Harpool reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this website with the "Last Updated" date revised accordingly. Your continued use of Telehealth Services after updates indicates your acceptance of the new terms.

9. Contact Information

For questions or concerns about these Terms and Conditions, please contact:

Email: [Insert Email Address]

Phone: [Insert Phone Number]

By using this website and Telehealth Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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